Oasis allows us to work off the same page. That improves efficiency and customer response capabilities, saving us money in managing accounts. We have a loyal customer base that we do good work for, and this is one of the things that allows that.
The saying that the easiest sale is to someone you have already sold is truly embraced within the OASIS CRM service and support features. Building customer loyalty is imperative for any small business and having the tools at your hands to insure that any and all issues are handled in an expedited fashion insures that your business will not just sell new accounts but keep the ones you have already.
Developed by a Service Based Business For Service Companies
Empowering Businesses Owner with Choices, On-demand or On-premise, the choice is yours...
The key for all business owners is to automate service processes in order to keep costs low and client retainment high. As such, Oasis CRM’s InSight Engine will provide automated notifications that will empower technicians/ support managers/ owners with the knowledge of when service issues are not being addressed expeditiously.
Keeping track of service agreements/ warranties has always been a challenge for most small business owners. Oasis CRM’s Contract Center capabilites empowers business owners with the knowledge of the cost associated with servicing a customer as well as monitor the coverages any given client has. With real-time reporting at your finger tips, you can monitor what contracts are about to expire as well as see what contracts are the most profitable for your business.
