Oasis CRM

Updating Technology

In recent days we have overhauled our infrastructure to meet a better economy of scale.  One of the largest decisions for any small business is to find an affordable phone system that will not only give the benefits of much larger systems such as Avaya, Cisco, etc. but also give you less administration and overall cost.  In researching all of our options, we decided to use a hybrid system with Avaya which is tied to Bandwidth.com for a hosted PBX.  However, we did discover a great option for our clients that we feel is worth mentioning.  The option through Toktumi, Inc. (a California based company) is very enticing.  In researching all options such as RingCentral, Google Voice and traditional options such as an in house PBX, these guys came up strong.  With their softphone technology  you can be assured that we are researching a potential interface with the Version 4.5 Edition of Oasis CRM.

The product is simple to setup, very reliable (based upon the testing we did and offers all the phenomenal features that one would enjoy with a much larger system (such as call routing,  voicemail, customized greetings, etc.).  The best part of the offering is their proof of concept option which will let try the product out for 30 days at no cost.  If others have tried this out, please let us know what your experience has been.